Refund policy

Returns & Refunds

All Gateway to Avalon products are made to order, just for you. Because each item is produced on demand, we're unable to accept returns or exchanges for sizing issues or change of mind.

We will replace or refund your order if:

• The item arrives damaged or defective
• There's a printing error or manufacturing fault
• You received the wrong item

To request a replacement, contact us within 30 days of delivery with a photo of the issue. We'll make it right.

For sizing questions before you order, please refer to the size guide on each product page